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Deploy SupportPro on Linux Read More

Use a Pusher protocol compatible service to receive real-time updates via web sockets. Activate or Deactivate Integration The Pusher integration is disabled by default and needs to be activated before use. Visit Settings -> General -> Third-Pa Read More

This page includes useful information on the supported operating systems as well as the software and hardware requirements that are needed to install and use SupportPro. License An active license with valid support and updates coverage is required to Read More

Deploy SupportPro on cPanel Read More

As SupportPro is self-hosted software ran on-premise, your server can usually be optimised to make it run faster. The following is a list of performance related suggestions. Hardware Suggestions Hard Drive As SupportPro uses a file-based cache by def Read More

Install free and paid add-ons (such as channels, languages and plugins) through our marketplace. The marketplace is accessible by visiting Add-ons in the operator panel. You must have the "View and Manage Add-ons" permission to access this page. Aut Read More

Use Algolia Search as the system search driver. Activate or Deactivate Integration The Algolia integration is disabled by default and needs to be activated before use. Visit Settings -> General -> Third-Party Integrations. Find the Algolia int Read More

php -q /<supportpro_base_path>/cron You may need to change the PHP executable, especially if your account makes use of MultiPHP, for example to /usr/local/bin/php or /usr/local/bin/ea-php72. Check the PHP command examples shown on the page. Read More

Allow users to log in and sign up with their X (formerly Twitter) account, an option available under our Social Login integrations. Prerequisites To set up X, you must have an X account with a mobile number set on it. Activate or Deactivate Integrati Read More

The Twilio integration enables you to verify phone numbers, and works alongside the Twilio channel. Activate or Deactivate Integration The Twilio integration is disabled by default and needs to be activated before use. Visit Settings -> General - Read More